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Enterprises are investing heavily in AI customer experience, but many experiments are stalling out before ever going live. The culprit is a confidence gap, according to Chris Mina (pictured), chief product and technology officer at LivePerson Inc. Organizations build compelling proof-of-concept work
Meta Platforms Inc. told staff today that it is planning to lay off about 8,000 employees, or roughly 10% of its workforce and cancel 6,000 open roles in an efficiency drive aimed at offsetting a massive surge in artificial intelligence spending. The cuts take effect on May 20 and according to Bloom
Omni Analytics Inc. today announced that it has closed a $120 million funding round at a $1.5 billion valuation, more than double what it was valued at last year. ICONIQ led the Series C investment. It was joined by Alphabet Inc.’s GV venture capital arm, Redpoint Ventures and others. Building a bus
AI agents depend on the quality and accessibility of the data behind them, placing Google Cloud databases at the center of that equation. The agentic data cloud introduced at Google Cloud Next 2026 underscores Google’s push to position its databases as the foundation of AI-driven enterprise architec
Nvidia Corp. and Google LLC used the search giant’s annual Cloud Next event to deepen their long-running partnership, creating a full-stack “artificial intelligence factory” that integrates Google’s AI Hypercomputer infrastructure with Nvidia’s latest solutions, including Blackwell, open models and
Enterprise AI scaling is accelerating as organizations shift from experimentation to full deployment, embedding intelligence into core workflows. At the same time, agentic systems are driving a broader move toward AI-native operating models. With operating models under pressure from every direction,
Enterprise AI ambitions are stalling not because models are hard to build, but because the data foundations underneath them were never designed to support intelligent workloads at scale — and a unified data lakehouse architecture might be the solution. The problem is especially acute for legacy orga
Healthcare has long operated in data silos — payers, providers and patients each holding fragmented pieces of the same clinical story. That fragmentation, once accepted as the cost of doing business, is now the central obstacle to healthcare data readiness and the broader promise AI holds for one of
Quantum computing, artificial intelligence and high-performance computing will play complementary roles in driving the next era of technology innovation. That is, if the industry can figure out a way to open doors and more easily enable development work beyond quantum specialists. Speaking with theC
AI investment is surging to manic heights, but C-suites have yet to see it translate into measurable business outcomes — a gap that is now one of the defining strategic challenges of the current technology cycle. As Google Cloud Next 2026 showcases a full-stack push toward agentic infrastructure, a
Enterprise IT is shifting from AI experimentation to enterprise AI enablement, pushing companies to modernize systems and unlock data value. At the same time, cloud-first strategies and evolving governance are reshaping how organizations stay competitive. This next moment for AI is focused on real-w
Yutori Inc., a startup that develops autonomous artificial intelligence agents for everyday knowledge-work tasks on the web, today announced the launch of Delegate, which allows users to offload and “delegate” tasks. Delegate is an eager AI agent that the company says never sleeps and is always prep
Customer engagement platform company Braze Inc. today announced a new pair of agentic artificial intelligence tools for marketers and launched a new Creative Studio that links design software directly to live campaigns. The announcements include general availability of BrazeAI Operator and BrazeAI A
Copperhelm Inc., a startup building agentic artificial intelligence for cloud cybersecurity, today announced its launch with $7 million in seed funding led by TLV Partners. ToDay Ventures, ICON and SaaS Ventures Israel also participated in funding the company’s launch. Notable angel investors joinin
Networking technology giant Cisco Systems Inc. today introduced a new networking switch for quantum systems that routes quantum information between computers while preserving quantum state. The Cisco Universal Quantum Switch, a working prototype, is the company’s latest proof of concept aimed at pus
Generative artificial intelligence security startup Portal26 Inc. today announced the launch of a new module designed to rein in runaway token consumption by autonomous AI agents, a problem the company says is driving unpredictable costs and operational instability at enterprises rolling out agentic
A startup called Rilian that’s building agentic systems integration tools for companies operating in the defense and national security industries, said today it has raised $17.5 million in seed funding. The round was led by 8VC, Tamarack Global and First In, and saw participation from defense techno
ServiceNow Inc. today delivered first-quarter results that surpassed Wall Street’s expectations, but its stock fell hard in late trading after it said the ongoing war in Iran was dragging on its subscription revenue. The company reported earnings before certain costs such as stock compensation of 97
OpenAI Group PBC said today it’s pushing ChatGPT outside its usual chat interface with the launch of “workspace agents,” which is a new feature that allows business users to automate recurring tasks, even when their human employees aren’t online. In a blog post today, OpenAI explained that its works
Thinking Machines Lab Inc. will expand its use of Google LLC’s cloud platform as part of a partnership the companies announced this morning. TechCrunch cited a source as saying that the deal is valued in the “single-digit billions.” Thinking Machines is an artificial intelligence startup led by Chie
