Topic

#retail-tech

2 articles found

Analysis temporarily unavailable. Please try again in a moment.

Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbound engagement autonomously. The new agents sit within Talkdesk’s Customer Experience Automation (CXA

#ai#customer-service#proactive-support#retail-tech#financial-services

· 3 days ago· GeekWire

Amazon Expands AI Shopping Tech, Aims to Empower Indian Retailers

AWS is releasing the Agentic Shopping Assistant, a tool that lets retailers build AI shopping experiences using the same technology behind Amazon's Alexa for Shopping, which drove nearly $12 billion in incremental sales last year. Read More

#ai#startups#ecommerce#retail-tech#machine-learning