ยท 3 days agoยท The Next Web
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Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbound engagement autonomously. The new agents sit within Talkdeskโs Customer Experience Automation (CXA
#ai#customer-service#proactive-support#retail-tech#financial-services
