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RingCentral has expanded its AI Receptionist product with new links to Shopify, Calendly and WhatsApp, as the communications software company tries to push the product beyond basic call answering and into more routine customer service tasks. The company said AI Receptionist, known as AIR, can now ha
The words “pressure” and “NHS” go hand in hand in the UK and unfortunately there is no sign of a reduction in the strain the institution suffers any time soon. As NHS England continues the struggle to reduce its 7.25 million waiting list, new policies are being introduced to move care away from hosp
Ahead of the AI & Big Data Expo at the San Jose McEnery Convention Center, May 18-19, we spoke to Jerome Gabryszewski, the company’s AI & Data Science Business Development Manager about AI, processing data for AI ingestion, and local versus cloud compute. The technology media is fond of quoting that
The US administration has added four more AI companies to its roster of favoured suppliers, with the Pentagon signing agreements with Microsoft, Reflection AI (which has yet to release a publicly-available model), Amazon, and Nvidia that mean their products can be used on classified operations. The
Google is testing Remy, a new AI personal agent for Gemini, according to Business Insider. The tool is designed to take actions for users in work and daily tasks. Remy is being tested in a staff-only version of the Gemini app. The report said it reviewed an internal document and spoke with two peopl
Two weeks ago at Google Cloud Next ’26 in Las Vegas, Google did something the enterprise AI industry has been dancing around for the better part of two years: it made agentic AI governance a native product feature, not an afterthought. The centrepiece announcement was the Gemini Enterprise Agent Pla
Governance around Physical AI is becoming harder as autonomous AI systems move into robots, sensors, and industrial equipment. The issue is not only whether AI agents can complete tasks. It is how their actions are tested, monitored, and stopped when they interact with real-world systems. Industrial
According to SAP, enterprise AI governance secures profit margins by replacing statistical guesses with deterministic control. Ask a consumer-grade model to count the words in a document, and it will often miss the mark by ten percent. Manos Raptopoulos, Global President of Customer Success Europe,
As of 1st June 2026, GitHub Copilot will charge its users on the basis of the tokens they use, rather than a flat rate subscription model. The model that’s seeing the shutters closed on it is, or rather was, simple to understand and use. Users were given a set number of ‘Premium Requests’ according
LG is currently engaged in exploratory discussions with NVIDIA concerning physical AI, data centres, and mobility. Following a meeting in Seoul between LG CEO Ryu Jae-cheol and Madison Huang, Senior Director of Product Marketing for Omniverse and Robotics at NVIDIA, the core operational dependencies
Every cloud beat. Every capex forecast rose. That is the two-sentence summary of the biggest earnings day of 2026, and it tells you almost everything you need to know about where Big Tech’s AI infrastructure spending actually stands right now. Microsoft, Alphabet, Meta, and Amazon collectively commi
Australia’s financial regulator has warned financial firms that AI agent governance and assurance practices are poorly governed. The warning comes as banks and superannuation trustees expand AI in internal and customer-facing operations. The Australian Prudential Regulation Authority said it conduct
APIs and MCPs are often mentioned in the same breath as ways that systems can exchange information, but they are designed differently and have different purposes. This article hopes to explain the differences and how software developers and users should approach interaction with each. An API is main
Getting stalled enterprise AI rollouts in the EMEA region moving again will require CIOs to aggressively audit their systems. Over the past 18 months, AI deployments across Europe advanced far beyond initial testing. Companies poured capital into large language models and machine learning, expecting
OpenAI launched GPT-5.5 on April 23 as what it calls “a new class of intelligence for real work and powering agents,” and the framing is deliberate. OpenAI says it’s the most capable agentic AI model to date, built from the ground up to plan, use tools, check its own output, and work through tasks i
To regulate software delivery costs and SDLC governance, IBM is launching Bob, an AI platform built to anchor enterprise engineering. Accumulated technical debt, hybrid cloud structures, and rigid compliance requirements clash with the raw speed of coding assistants. Without boundaries, they generat
When people talk about artificial intelligence, they usually focus on what it produces: Human-like text, stunning images, or eerily accurate recommendations. What rarely gets attention is how AI understands anything in the first place. That understanding begins with encoders. Think of an encoder as
When a company with US$15.5 million in annual revenue debuts on a stock exchange and its market capitalisation briefly hits US$10 billion, the obvious question is: what do investors know that the financials don’t show yet? In Lightelligence’s case, the answer is optical interconnect and the growing
Kakao Mobility has set out plans to develop Level 4 autonomous driving technologies in-house as part of its physical AI strategy. Kim Jin-kyu, vice president and head of Kakao Mobility’s Physical AI division, presented the roadmap at the 2026 World IT Show conference at COEX in Seoul. His session fo
Public web pages are actively hijacking enterprise AI agents via indirect prompt injections, Google researchers warn. Security teams scanning the Common Crawl repository (a massive database of billions of public web pages) have uncovered a growing trend of digital booby traps. Website administrators