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Home/India Tech/RBI building more digital payments intelligence platforms to empower users
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RBI building more digital payments intelligence platforms to empower users

P Vasudevan, Executive Director of the Reserve Bank of India, stated that the central bank is considering deploying artificial intelligence to enhance customer journeys and automate grievance handling as digital transaction volumes continue to increase.

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๐Ÿ“… Mar 24, 2026ยทโฑ 1 min readยทYourStory โ†—
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P Vasudevan, Executive Director of the Reserve Bank of India, stated that the central bank is considering deploying artificial intelligence to enhance customer journeys and automate grievance handling as digital transaction volumes continue to increase.
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