Presentation: SafeChat: Building AI-Powered Safety Systems at Scale in a Real-Time Marketplace

Bruna Pereira explains how DoorDash built a content-agnostic AI moderation platform. She covers replacing costly LLM-only pipelines with a hybrid pattern: using fast internal models to filter obvious cases, LLM multi-axis scoring for nuanced decisions, and no-code workflows with backtesting. Discove

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