Humanizing Artificial Intelligence in DevOps Documentation: Making Runbooks Easier to Create and Use

The Runbook That Lied to Me at 3am The pager went off at 3:14am for a wedged OpenStack Neutron agent. I did what any tired engineer does: I opened the runbook. It told me to restart a service that had been renamed eighteen months earlier, pointed at a Grafana dashboard that 404'd, and assumed a netw