Reevaluating the 200 ms Voice-AI Budget: Unseen Warm-Up Expenses Explored

When a major telecom’s IVR missed its SLA on a Friday‑night surge, the monitoring dashboard flashed 212 ms average response time – exactly 12 ms over the supposed “magic 200 ms” limit that caused a $3.8 M revenue hit. The ITU‑T Rec. P.862.2 defines a 200 ms target for end‑to‑end conversational laten